Fort Young Hotel, Dominica


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Guest Testimonials



Read what the guests had to say about Fort Young!
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"Don't know what we would have done without Sonia! She helped from everything to tours, taxis and getting our luggage here. Thank You!" – CB, USA: May 17-24, 08


"All the Front Desk Staff have been very helpful – always smiling. This is my 4th stay and it's always a good experience." – EF, USA: May 14-17, 08


"Jovelle in the Business Centre was very helpful and very pleasant on every occasion I went in." – DK, Scotland:  May 18-23, 08


"I loved the ambiance and the historical setting, the flowers and friendly staff. Please don't "Americanize!" I love it just the way it is." – AB, Jamaica: May 7-10, 08


"All staff were very nice and helpful. Sonia and Martin of the Activities Desk made sure our excursions showed us the beauty of Dominica. Fort Young is lovely and we will definitely return soon." – J.&S.E., USVI: May 25-30, 08


"Vivianna at Reception was very helpful to accommodate our business needs. Don't change; FYH is perfection!" – JV, USA: Apr 14-15, 08


"Sonia went out of her way to be kind to me while my husband was in hospital. She extended compassion and friendship to me. All of the staff were most helpful; Sonia was a wonderful example of help in telephoning for me when I really needed it. Thank you!" – BM, USA: Apr 15-17, 08


"FYH is a perfect place to stay in all ways. Great job!" – C. & H.Y., USA: Apr 12-17, 08


"The staff combine professionalism and courtesy with a genuine concern and relentness, especially when my daughter got sunburnt." – JB, England: Apr 7-11, 08


"Margaret did an excellent job of taking care of my room; very pleasant, warm personality. She answered my questions and helped me locate places to shop. She is a star for Fort Young Hotel. The food and service were also great!" – JS, USA: Apr 21-30, 08


"I think all the staff members worked really hard and I would love to come again. Thank you for making us feel at home and thanks to the waiters for everything they did. I also want to thank the maid and the General Manager for making us feel comfortable in Dominica and I can tell you we will surely come again." – CP, Barbados: Mar 21-24, 08


"Island hopping from Trinidad to Antigua, Fort Young Hotel was the best! Thank you!" – DH, Germany: Mar 3-8, 08


"Rachel made each dining experience wonderful. The dive crew was knowledgeable, friendly and fun. FYH is a perfect place to stay – we travel often and this has been a wonderful experience." – F & W.K, USA: Feb 9-16, 08


"Marlène from the Waterfront Restaurant gave lots of personal attention and was very friendly. She was the reason that we ate at the Waterfront very often." -  HD, the Netherlands: Jan 19 – Feb 3, 08


"All Staff, from the Gardeners to the Manager were extremely helpful." -  JS, UK: Jan 11-14, 08


 "Nian, Ruby, Vivianna & Priestly were particularly helpful. This is the best hotel we have ever been in. We have visited countries all over the world and I can honestly say that the staff in this hotel were by far the most courteous, professional, helpful and friendly that I have ever come across! I cannot praise them enough. They made our wedding anniversary the best ever in 19 years. Many thanks to everyone involved in our anniversary surprise." September 07 – D.T. England


"Vivianna, Clauda & Noelita were all very pleasant. Vivianna handled my frequent calls to the front desk with a smile. Claudia & Noelita both served me well at breakfast. My stay here was excellent." August 07 – P.T. Trinidad


"Very helpful front desk staff; they secured a rooms for my family within 30 minutes of arriving without a booking. A very enjoyable stay, loved the surroundings and the pool was fantastic." August 07 – L.B. United Kingdom


"A special thanks for all FYH crew for its professionalism and availability during the hurricane. Thank you!" August 07 – M.G. – Guadeloupe


"My family and I had the opportunity to stay at the Fort Young Hotel this month during Hurricane Dean. We checked into 2 rooms with spectacular views on August 14th 2007. The care, concern and "service with a smile" that the staff and management delivered during the storm was absolutely remarkable. All the guests were checked on regularly throughout the day. The staff and management all ran around during the storm in hard hats to ensure the guest safety. The staff delivered service with a smile in the eye of the storm. The General Manager, Mr. Louis Julien seemed to be everywhere before, during and after the storm. He and his staff appeared to motivate each other and I was impressed." August 07 – V.C. – Richmond, VA


"Celia was very polite and she has a kind personality. Nian cared about our every need as if we were family." July 07 – R.I. St. Maarten, NA


"On a whole, FYH staff are much friendlier than at other hotels in Dominica and around the world. We always felt genuinely welcome. The flowers and gardens are beautiful and very well kept." July 07 – G.M. Canada


"All of the ladies at check-in were particularly helpful and I enjoyed the cheerful nature of the ladies at breakfast." July 07 – K.W. Barbados


"Mrs. Knight seemed genuinely concerned about our wellbeing and taking care of us. All staff members smiled and were friendly and helpful." June 07 – J.B. VA, USA "


"Tracey at reception was very helpful. She gave excellent customer service and was very friendly and helpful." June 07 – C.H. Basseterre, St. Kitts


"All management and staff were very keen to make you feel so welcome. Thank you for making our holiday so enjoyable. A special thank you for the flowers to the room." June 07 – P&M.C. Derbyshire, England


"Sonia at the Activities Desk was lots of fun. Very helpful in setting up tours." May 07 – R.H. WI, USA


"The staff at the Dive Shop and Dive Crew went out of their way to ensure our comfort, satisfaction and happiness during our stay and activities." May 07 – N.S. Pennsylvania, USA


"Nian at reception was so nice and helpful. An A+ for her customer service. Generally speaking everyone is so nice and friendly. It's different – laid back." May 07 – C&D.J. New York, USA


"Absolutely wonderful – great room, awesome staff. Felt at home immediately. Mrs. Knight was wonderful with floral arrangements for my birthday. Damien at the bar was very welcoming and genuinely friendly." April 07 – N.B. Richmond, USA 


"All staff we came into contact with were helpful. People reflect the attitudes of management; thus special thanks to the leadership of Fort Young. The food at the Hotel is the finest found anywhere. Excellent only come close in describing the variety, taste and presentation." April 07 – P&C.S. Utah, USA 


"Front Desk staff were very friendly and helpful and went out of their way to help us with our needs and to offer directions. Albert offered great service and was very helpful he took his own time to help our daughters with their shopping." April 07 – J.H. – California, USA


"Mrs. Knight & Ruby thank you so much for our wedding arrangements. These 2 folks are an asset to the Fort Young."  March '07 – P. & M. E. CO, USA


"We were thrilled with Fort Young. We were greeted with cold water after a long ferry ride from Martinique. We love the privacy and lovely facilities i.e. the pool, business centre and verandas. The hotel is clean, historically interesting and quite luxurious. Thank you, lovely in every way!" March '07 – J. & R. McG. UT, USA


"Ken & Sonia and all the staff of the Activities Desk were exceptionally helpful. They went out of their way to make our trip good. We enjoyed the hotel very much" February '07 – M.K. USA


"Celia & Kerwin at the Waterfront made our dining experience great! Restaurant was excellent: food, service, view and everyone was interested in making sure we enjoyed ourselves. Keep doing what you are doing! We enjoyed our visit with you immensely." February '07 – S.D. NC, USA


"All staff were excellent.  A very fine hotel made better by efficient and pleasant staff. I have stayed in hundreds of hotels worldwide and Fort Young is one of the very best" January '07 - R.J.B. Vancouver, Canada


 "The Staff were so kind and efficient - they made other hotels pale by comparison. We will return!"
January '07 - C.K. Florida, USA


Front Desk Staff were helpful, polite, making good suggestions to help (taxi, restaurant, etc) very pleasant, professional and efficient. December '06 - S. M. France


"Tracey and Sophie were extremely helpful and reliable. Tracey handled every question with a smile. Sophie was gracious and helpful." December '06 - S.C. USA


"Keith Baron is an exceptional staff. Gary the bartender was wonderful and has a strong desire for this hotel to prosper. Other staff members like Nian, Jovelle, Camisha, Connie, Celia and Vivianna all made my stay wonderful. Great Staff!" December '06 - M.L. Castries, St. Lucia


"I came here on a business trip and if I come again I will for sure stay at Fort Young!" November '06 - K.S. Georgia, USA


"Miss Tom at the Waterfront Restaurant and the Breakfast Chef were extremely helpful, professional and always had a smile." Sonia at the Activities Desk was also extremely helpful in everyway possible." We had a lovely time at Fort Young and hope to return. All our dealings with the Staff were pleasant and we also enjoyed the food very much." November '06 - G.W. United Kingdom


"All Staff were very courteous and helpful and are a credit to the Hotel." November '06 - I.B. British Virgin Isles


"Anique and entire Front Desk Staff went over and above to ensure our overall experience was comfortable and enjoyable. The entire Front Desk Staff were pleasant, professional and welcoming." September '06 - T.G. New York, USA


"All staff were very helpful especially those at the Front Desk. Holiday experience was excellent." S.B., Guyana


"All were very helpful. Thanks to all and keep up the good work and service and continue to strive for excellence."  B.A., Guyana


"Room attendant was very helpful." A.S., USA


"Staff at the Activities Desk were very helpful in suggesting and coordinating the tours. Martin not only was an excellent tour guide but also was helpful in making suggestions for our stay in Dominica. Paula assisted us in attending church. There was a good variety of food at the breakfast buffet. Especially meats and fish." C.M, USA


"I would like to take this opportunity to thank the staff and General Manager of the Fort Young Hotel for a great stay during our time in Dominica. Everyone was extremely courteous and helpful. The rooms were excellent and the view over the Ocean superb. My colleagues and myself of the Green Team will likely be returning to Dominica in early February and I certainly hope we have the opportunity to stay at the Fort Young Hotel again. Once again many thanks to you and your staff."  M.M., USA


"Everything was excellent. Financial Controller and the General Manager were particularly helpful. Best service possible and the best value in the Caribbean, Incredible rooms!"  G.M., USA


"The staff is very friendly and the hotel is very nice. We had a great holiday experience and we will definitely be back. The housekeeper and the reservationist made us feel very much at home. Very helpful and professional." R.F,, St. Lucia


"Special thanks to the Front Desk for tracing lost luggage with great efficiency. They were extremely courteous and the IT clerk very helpful." D.P., Canada

 
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